Privacy Policy
Last updated: March 28, 2026
1. Introduction
NyxPulse ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
- Name, email address, phone number
- Organization name and role
- Payment information (processed securely via Stripe)
- Course enrollment and completion history
- Certificate data and credentials
Automatic Information
- IP address, browser type, operating system
- Pages visited, time spent, referral source
- Device identifiers and cookies
3. How We Use Your Information
- Deliver and improve our training courses
- Process payments and issue certifications
- Send course updates, completion reminders, and support communications
- Comply with legal and regulatory obligations (HIPAA, state law)
- Analyze usage to enhance platform functionality
- Prevent fraud and maintain platform security
4. HIPAA Compliance
If you are a covered entity or business associate under HIPAA, we handle Protected Health Information (PHI) in accordance with HIPAA regulations and our Business Associate Agreement (BAA). We maintain appropriate safeguards including encryption, access controls, and audit logging.
5. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers (Stripe for payments, Clerk for auth, Vercel for hosting)
- Legal requirements (law enforcement, court orders)
- Team administrators (if you join an organization, limited to relevant data)
6. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Course completion records are retained for 7 years. You may request deletion of non-essential data at any time.
7. Your Rights
Depending on your location, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion (subject to legal retention requirements)
- Opt out of marketing communications
- Data portability (export your information)
Contact us at privacy@nyxpulse.com to exercise these rights.
8. Security
We implement industry-standard security measures including encryption (TLS/SSL), regular security audits, and access controls. However, no system is completely secure. We cannot guarantee absolute security of transmitted data.
9. Contact Us
For privacy inquiries, contact: